Privacy statement
With the following information, pei tel Communications B.V. (“pei tel”, “Company”, “we”, “us” or “our”) would like to give you as a visitor and your use of our online-shops, (hereinafter referred to collectively as "online offering") an overview of the processing of your personal data by us and your rights under the applicable data protection laws. Which personal data is processed in detail, depends largely on your specific usage behaviour. Therefore, not all parts of this statement may apply fully to you.
1. Data controller and contact details of the data protection officer
We are the data controller for this online offer. Our contact details are the following:
pei tel Communications B.V.
Ledeboerstraat 9c
5048 AC Tilburg
The Netherlands
You can reach our external data protection officer at:
Firma GENA
Data Protection Officer
Böttgerstrasse 6
65439 Flörsheim
2. Data categories, purpose of processing and legal basis
2.1 Processing of personal data in connection with our online offering:
Types of personal data processed
• Personal data that you enter yourself in the context of an online offer (e.g. when registering, contacting us or participating in surveys, etc.), such as first and last name, address, e-mail address, telephone number, information provided in the context of a support request, comments or forum posts, and
• HTTP data: Information that is automatically sent to us by your web browser or end device, such as your IP address, device type, browser type, previously visited websites, subpages visited or the date and time of each visitor request.
Purposes of the processing and legal basis
The abovementioned personal data is processed for the following purpose(s):
• to allow technical administration of the website (defence against and detection of fraudulent or similar acts, including attacks on our IT infrastructure, enabling user authentication)
- Legal basis: our legitimate interest in ensuring the security of the website in accordance with Art. 6 (1) (f) GDPR, regardless of whether a contractual relationship exists with you.
• to offer our online service and other services (enabling the use of the services and functions of our online offerings, processing inquiries such as register form, contact form, ordering process)
- Legal basis: the performance of the contract pursuant to Art. 6 (1) (b) GDPR. Visiting our online offer establishes a legal relationship like a contract within the meaning of Art. 6 (1) (b) GDPR. Without the processing of personal data, we cannot offer our online services as intended. In particular, the transmission of personal data such as the IP address is required to establish a connection.
• to send marketing information related to pei tel’s or similar products or services, provided that you may opt out at any time.
- Legal basis: pei tel may provide this marketing information pursuant to article 13 lit. 2 of the ePrivacy Directive.
• online store and customer login/registration (use of our online store)
- The legal basis for the processing of personal data for the above-mentioned purpose is the performance of the contract pursuant to Art. 6 (1) (b) GDPR. The use of our online store is only possible after prior registration to ensure that only companies use it. The processing of the data collected during registration and use of our online store serves to initiate, execute and process contracts. Contracts cannot be executed without processing the mandatory data collected.
In some cases, we also expressly request your consent to the processing of your personal data. This is also the case for voluntary information, e.g. when registering for our online store or contact inquiries. In this case, the legal basis for processing is the consent you have given in accordance with Art. 6 (1) (a) GDPR.
2.2 Processing personal data in the context of our newsletter
Types of personal data processed
If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter (double opt-in procedure). To personalize the newsletter, we store personal data, e.g. first name, surname and company.
Purposes of the processing and legal basis
The abovementioned personal data is processed for the following purpose(s): to send the requested information and to document your consent. To document your consent, we also store the IP address of the Internet connection from which you access our website as well as the date and time of your registration. You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time and with effect for the future, for example via the "unsubscribe" link in the newsletter.
The legal basis for this processing is your consent in accordance with Art. 6 (1) (a) GDPR.
We use the external service provider Sendinblue GmbH (Köpenicker Straße 126, 10179 Berlin) as a data processor to manage and send our newsletter. We pass on the data you provided during the newsletter registration to them. This service provider has been carefully selected and is contractually obligated to comply with all data protection regulations in accordance with Art. 28 GDPR.
2.3 Processing personal data when contacting pei tel
Types of personal data processed
Contact forms are available in our online shop which can be used to contact us electronically. If a user makes use of these options, the data entered in the input mask is transmitted to us and part of the data is stored.
Purposes of the processing and legal basis
The abovementioned personal data is processed for the following purpose(s): to enable and allow correspondence between pei tel and you. In this context, no data is passed on to third parties outside the Company. The data is used exclusively for the processing of correspondence between you and the Company.
The legal basis for the processing of data transmitted in the course of sending an email is our legitimate interest in communicating with you and preventing misuse of the contact form, in accordance with Art. 6 (1) (f) GDPR. If the e-mail contact is aimed at the conclusion of a contract, Art. 6 (1) (b) GDPR is the legal basis for the processing.
The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective correspondence has ended.
The user has the option to object to the processing of their personal data at any time. In such a case, correspondence cannot be continued. Please send us your request for deletion by email to datenschutz@peitel.com. All personal data stored in the course of contacting us will be deleted in this case. For more information on your rights as a data subject, please see section 7 and 8 of this Privacy Statement.
2.4. Processing of personal data for customer satisfaction surveys and direct marketing
Types of personal data processed
In the context of customer satisfaction surveys and direct marketing, we may process your contact details (such as first and last name, address, e-mail address, telephone number), provided that you have given us your consent or if we are authorized to do so by law within the framework of existing customer relationships.
Purposes of the processing and legal basis
The abovementioned personal data is processed for the following purpose(s): to offer and promote our products and services to you or to promote the products and services, to inform you about new items which may be of interest to you (such as trade fair invitations, newsletters) or to conduct customer satisfaction surveys.
The legal basis for processing this data is consent, pursuant to Art. 6 (1) (a) GDPR.
You have the right to object to the use of your contact data for these purposes at any time. If you wish to exercise your right to object in this regard, please send us an email to datenschutz@peitel.com or follow the corresponding instructions that you have received from us in any promotional email.
2.5. Processing of personal data of business partners
Types of personal data processed
As part of the cooperation with business partners, the Company processes personal data of contact persons at customers, suppliers, interested parties, sales partners and cooperation partners (hereinafter referred to as "business partners"):
• Contact information, such as first and last name, business address, business phone number, business cell phone number, business fax number and business email address;
• Payment data, such as bank account information, including credit card information and card verification numbers and information required to process payment transactions or prevent fraud;
• other information whose processing is necessary in the context of a contractual relationship and which is provided voluntarily by business partners, such as orders, inquiries or details of projects;
• When you register for a customer account, we also store your IP address and the date of your registration;
• personal data collected from publicly available sources, information databases or credit agencies
• Where legally required as part of compliance screenings: date of birth, ID and ID numbers, information on relevant legal proceedings or other legal disputes involving business partners.
Purposes of the processing and legal basis
The abovementioned personal data is processed for the following purpose(s):
• to process payment transactions or prevent fraud;
• to communicate with business partners about products, services and projects, for example to process inquiries from business partners or to provide technical information about products;
• to process contracts;
• to plan, execute and to allow administration of the contractual business relationship, for example to process orders for products and services, to collect payments, for accounting and billing purposes and to carry out deliveries, maintenance activities or repairs;
• to process the registration for a customer account;
• to manage customer account for pre-contractual services, for the fulfilment of the contract or for the purpose of customer care (e.g. to provide you with an overview of your previous orders with us or to be able to offer you the so-called notepad function);
• to improve our products and services;
• to offer and promote our products and services to you, inform you about new items which may be of interest to you, to the extent you provided consent for such data processing;
• to maintain and protect the security of our products and services and our websites, preventing and detecting security risks, fraudulent activity or other criminal or malicious acts;
• to comply with (i) legal requirements (e.g. retention obligations under tax and commercial law), (ii) existing obligations to carry out compliance screenings (to prevent white-collar crime or money laundering) and (iii) guidelines and industry standards; and
• to settle of legal disputes, enforcement of existing contracts and for the assertion, exercise and defense of legal claims.
The processing of personal data is necessary to achieve the aforementioned purposes. Unless expressly stated otherwise when the personal data is collected, the legal basis for data processing is:
• the execution and fulfilment of a contract with you or for the implementation of pre-contractual measures pursuant to Art. 6 (1) (b) GDPR;
• the fulfilment of legal obligations to which the Company is subject pursuant to Art. 6 (1) (c) GDPR; or
• to serve a legitimate interest of ours that outweighs your privacy interest, in accordance with Art. 6 (1) (f) GDPR. Which is our interest in measuring website usage, to secure our personnel, assets and IT infrastructure, to improve our products and services, to promote our products and services to you.
To the extent no other lawful basis applies, the legal basis for the processing of your personal data is express consent, in accordance with Art. 6 (1) (a) GDPR, in which case we will request you to provide us such express content before processing personal data on that basis.
2.6 Processing of personal data of job applicants
Types of personal data processed
As part of the application process, we may process the following categories of personal data:
• Personal data (first and last name, date of birth, address, school-leaving qualification);
• Communication data (telephone number, mobile phone number, fax number, e-mail address);
• Data on the assessment and evaluation in the application process;
• Education data (school, vocational training, civilian or military service, studies, doctorate);
• Data on your professional career to date, training and job references;
• Information on other qualifications (e.g. language skills, PC skills, voluntary work);
• Application photo;
• Details of desired salary;
• Application history, to the extent provided by you;
• Social media links (link to Xing or LinkedIn profile if data transfer from these profiles has been selected);
Purposes of the processing and legal basis
Personal data that you provide to us as part of your application will be stored and used exclusively for the purpose of processing the application and, if necessary, for the subsequent employment relationship.
The processing of your personal data as part of the application process is based on Art. 6 (1) (a) GDPR (legitimate interest in carrying out the application process and hire new staff).
Any further processing of applicant data will only take place on the basis of explicit consent. This is particularly the case if we are unable to offer you a current vacancy in the Company, but we consider your application to be suitable for future positions. In this case, your data will be stored and processed on the basis of your consent in accordance with Art. 6 (1) (a) GDPR.
The storage and processing of your data for forwarding to other companies in the group of companies is also based on your consent in accordance with Art. 6 (1) (a) GDPR.
2.6.1 Information on shared responsibility
If you apply to us and give your consent for inclusion in the applicant pool, we will also check whether you are suitable for another position with us or another of the Peiker family companies mentioned below in accordance with your consent and contact you accordingly if necessary. Only in this case and if the application also relates to other companies of the Peiker family or is kept open for this purpose will the processing be carried out as joint controllers. In this respect, the HRworks applicant portal is operated by us together with the companies of the Peiker family [pei tel Communications GmbH, peiker Holding GmbH, peiker Immobilien GmbH, peiker CEE GmbH, FTI Engineering Network GmbH, peicom GmbH, Hofgut Liederbach Service GmbH] as joint controllers within the meaning of Art. 26 GDPR.
As joint controllers in accordance with Art. 26 GDPR, the companies have recorded the joint use of the application portal in an agreement and agreed which of them fulfills which data protection obligations. In the following, we would like to inform you about the main contents of the agreement between the joint controllers:
2.6.2 Cooperation between the jointly responsible parties
The companies decide on the content of the application process and the specific processing of applicant data independently of each other. If you apply to us and give your express consent, we will include you in an applicant pool and, in accordance with your consent, also check whether you are suitable for another position with us or another of the Peiker family companies mentioned above and, if necessary, contact you accordingly. Only in this case and if the application also relates to other companies of the Peiker family or is kept open for this purpose will the processing be carried out as joint controllers. The comparison is always carried out by us, but also to fill the vacancies of the other Peiker family companies mentioned above.
Privacy | peiker Holding » peiker Holding
If you only apply for a vacancy with us and do not give your consent for us to include your data in an applicant pool and to check whether you are suitable for a position in one of the other Peiker family companies mentioned above, the processing is not carried out under joint responsibility. In this case, only we are responsible.
The companies have jointly determined the means and purposes of the technical operation and organizational use of the applicant portal.
The applicant portal itself is provided by an external service provider as part of order processing in accordance with Art. 28 GDPR. The processor in accordance with Art. 28 GDPR is HRworks GmbH, based in Freiburg.
2.6.3 Responsibility of the companies
The company for whose job advertisement you are applying is individually responsible for informing you about the use of your applicant data in accordance with Art. 13 and 14 GDPR and your rights in this context. You will find the relevant information in this Privacy Statement[TWNL1] .
You can request information about the processing of your personal data at any time. In addition, you can of course exercise all other rights to rectification, erasure, restriction of processing and data portability in accordance with Art. 15-21 GDPR at any time. In addition, you have the right to object to the processing of your personal data at any time for reasons arising from your particular situation in accordance with Art. 21 (1) GDPR. In accordance with the joint controllership agreement, only the company for whose job advertisement you have applied is responsible for your inquiries. If you send your request to a company other than this one, the request will be forwarded immediately to the responsible company, which will then process your request. For more information on your rights as a data subject, please see section 7 and 8 of this Privacy Statement.
peiker Holding GmbH performs the administrator function of the applicant portal for all companies of the Peiker family. For this purpose, peiker Holding GmbH, in coordination with the other companies of the Peiker family, exercises the rights of instruction and control over the processor in accordance with Art. 28 GDPR.
2.6.4 Forwarding of data
Your data will be made available to the responsible employees of the HR department and the responsible employees or superiors of the specialist department(s) for the position for which you have applied.
In the case of a speculative application, your documents will be made available to the responsible employees in the HR department and the responsible employees or supervisors in the relevant specialist departments for whom your application may be of interest.
We do not forward your applicant data to affiliated subsidiaries or parent companies unless your application also relates to these companies or is kept open for this purpose. We also use processors (e.g. IT service providers). Your data will be passed on to them in strict compliance with the obligation of confidentiality and the requirements of the GDPR and in line with this privacy statement. The processors commissioned by us may only process the data for us and not for their own purposes. The responsibility for data processing remains with us in these cases.
Data will also be passed on if we are obliged to do so due to legal provisions and/or official or court orders.
2.6.5 Transfer of personal data to third countries
Our Company is part of a group of companies in which personnel responsibilities may exist across national borders. For this reason, responsible superiors in other countries may also have access to your applicant data. This data processing is necessary to decide on the establishment of an employment relationship. In addition, data may also be transferred to countries outside the European Economic Area (“third countries”) when your data is included in the talent pool. This means that our affiliated foreign units also have access to your applicant data. For more information on transferring data to third countries, please see section 4 of this Privacy Statement.
2.6.6 Deletion periods for applicant data
If no employment relationship is established, the application documents will be deleted six months after rejection. The legal basis for the storage in this regard is our legitimate interest pursuant to Art. 6 (1) (f) GDPR to defend against any equal treatment claims. In all other respects, the general deletion periods and notes under Section 9 apply.
2.7 Social media
We use social networks and provide links to our social media channels on our website.
You can recognize the specific links by the logo of the respective social network. By clicking on the logo, a direct connection is established between your browser and the server of the respective service and you are redirected to the website of the service provider.
We operate the following online social media presences:
LinkedIn: www.linkedin.com/company/pei-tel-communications-gmbh
Facebook: www.facebook.com/peitel.de/
Instagram: www.instagram.com/peitel_com/
YouTube: www.youtube.com/@peitel_com
2.7.1 Data processing by us
Types of personal data processed [TWNL2]
If you click on our social media links on our website or interact with our social media pages using your personal account, we may process the following personal data:
• IP address;
• Data about your device and browser with which you click our social media links on our website;
• Automatically collected personal data through the use of cookies and/or similar technologies;
• (Aggregated) social media usage statistics that we receive from the respective social media platforms;
• Any personal data you provide to us via our social media channels, to the extent necessary to handle any requests you may have submitted to us.
Purposes of the processing and legal basis
The abovementioned personal data is processed for the following purpose(s):
• to promote our products, services and career opportunities;
• to communicate with users;
• to evaluate usage behaviour; and
• to improve our products and services.
The legal basis of the processing is, unless otherwise stated, carried out on the basis of Art. 6 (1) (f) GDPR (legitimate interests) to measure website and social media usage, to improve our products and services, to promote our products and services to you, and to carry out customer service.
With regard to YouTube, we require your consent (Art. 6 (1) (a) GDPR) to use the embedded YouTube player on our website. This is the only way to transfer and play videos and audio files directly to our website. If you do not give your consent or revoke it later, you will not be able to play embedded videos on our website, but only via the link directly on the YouTube website.
2.7.2 Third party websites
If you click on our social media links on our website or interact with our social media pages using your personal account, the respective social media platforms will also process your data. Further information on how these platforms process your data can be found in the data protection notices of the respective providers linked below.
LinkedIn: Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland: https://www.linkedin.com/legal/privacy-policy
Facebook: Meta Platforms Ireland Ltd, Merrion Road, Dublin 4, D04 X2K5, Ireland: https://www.facebook.com/privacy/policy/
Instagram: Meta Platforms Ireland Ltd, Merrion Road, Dublin 4, D04 X2K5, Ireland: https://privacycenter.instagram.com/policy/
Google: Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland https://policies.google.com/privacy
For Instagram and Facebook, there are additional and supplementary notes below under section 2.8.3.
We have no influence on the processing of your personal data by the respective providers. Rather, the platform operators have control over data processing in the context of the use of the respective service. This includes, for example, the storage and use of Cookies on user devices and the analysis of your behavior on the social network.
2.7.3 Additional insights related to Meta
When you visit our Instagram or Facebook page, Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Meta") collects in particular your IP address and other information that is transmitted by your browser and, if applicable, other information that is available on your PC in the form of Cookies. This information is used to provide us, as the owner of the Instagram presence, with statistical information about the use of the respective presences (Insights).
In this respect, Meta and we process the personal data as joint controllers within the meaning of Art. 26 GDPR and have concluded a corresponding joint controller agreement. The essential information on the corresponding agreement pursuant to Art. 26 GDPR between us and Meta can be found at https://www.facebook.com/legal/terms/page_controller_addendum.
Notwithstanding the information in the linked agreement, you can assert your data subject rights against us and Meta.
The data collected about you in this context will be processed by Meta and may be transferred to countries outside the European Union, in particular to companies in Meta's group of companies based in the USA. We would like to point out that Meta is responsible under data protection law for the corresponding transfer and subsequent processing operations. The specific data Meta receives and how it is used is described in Meta's privacy policy. Further information on this can be found in Meta's privacy policy: https://www.facebook.com/privacy/policy/.
The legal basis for the processing of personal data in this context is Art. 6 (1) (f) GDPR (legitimate interests in achieving the above-mentioned purposes) or, if consent has been obtained, Art. 6 (1) (a) (consent).
At www.facebook.com/settings and www.instagram.com/accounts/privacy_and_security/ you can make additional settings for the processing of your personal data by Instagram.
3. Recipients and categories of recipients
Within our Company, those departments that need your data to fulfil contractual and legal obligations will have access to it. Service providers and vicarious agents employed by us may also receive data for these purposes if they maintain confidentiality and integrity in particular. These are companies in the categories of IT services, telecommunications, sales and marketing.
With regard to the transfer of data to recipients outside our Company, it should first be noted that we only pass on necessary personal data in compliance with the applicable data protection regulations. We may only pass on information about you if this is required by law, if you have given your consent or if we are authorized to provide information. Under these conditions, recipients of personal data may be:
• affiliated group companies, if necessary for compliance, internal reporting, audit or security purposes, or for the performance of an agreement with data subjects;
• our auditor, legal advisors and other professional service providers engaged by us for compliance reasons;
• government agencies, courts, supervisory authorities, law enforcement or intelligence agencies, if we have a legal obligation to provide personal data to them;
• IT service providers we use for our systems or for our website, such as our provider for data analytics services and customer engagement;
• service providers we use to send you e-mails about our products and services;
• service providers assisting us in executing the agreement with you;
• service providers that are explicitly named as recipients in this data protection notice.
4. Transfer to third countries
Data may be transferred to entities in countries outside of the European Economic Area (so-called “third countries”) if:
• it is necessary for the execution of your orders (e.g. delivery orders),
• it is required by law (e.g. reporting obligations under tax law) or
• it is necessary to maintain and ensure the IT operations and IT security of the Company;
• you have given us your explicit consent.
If data is transferred to a body in a third country outside the European Economic Area (EEA), we will provide appropriate safeguards for the protection of your personal data. More specifically, we impose contractual obligations on the recipients of personal data to protect your personal data using the Standard Clauses (SCCs) as approved by the European Commission. We will assess in advance (where necessary with the assistance of third-country recipients) on a case-by-case basis whether the legislation or practice of the third country compromises the effectiveness of the SCCs. In such cases, we will take additional measures to fill the protection gaps and bring them up to the level required by EU law. You may consult the SCCs we have concluded with recipients by sending an e-mail to datenschutz@peitel.com.
5. Retention period
In principle, your personal data will not be kept longer than necessary for the purpose for which your data was collected, unless a legal obligation obliges us to keep the data for a longer period, such as the seven-year fiscal retention period. We process and store your personal data for as long as is necessary to fulfill our contractual obligations and exercise our rights.
The revocation of a previously granted consent is stored for three years (accountability). The administration cookie is deleted 6 months after the last visit. Server log data is deleted or anonymized after seven days at the latest, unless further storage is required for evidence purposes. Data relating to newsletters and invitations are deleted immediately after unsubscribing.
In individual cases, longer storage of personal data for the purpose of providing evidence may be justified in justified individual cases.
6. Data security
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, SSL or TLS encryption is implemented on our website. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.
Our employees and the service companies commissioned by us are also obliged to maintain confidentiality and to comply with the provisions of the applicable data protection laws. The Company takes appropriate technical and organizational security measures to protect your personal data from loss, alteration, destruction and access by unauthorized persons or unauthorized disclosure.
Our security measures are constantly being improved in line with technological developments.
7. Rights of data subjects
7.1 Your right to object
You have the right to object to the processing of personal data because of your specific situation, but only insofar as this processing is carried out on the basis of one of our legitimate interests. We will then cease processing your personal data unless our interest in processing your data outweighs your interests or when our interest is related to the establishment, exercise or enforcement of a legal claim. Furthermore, you have the right to object to the processing of your personal data for direct marketing purposes, for example the promotion of our products and services.
You can object to the processing of your personal data by sending an e-mail to datenschutz@peitel.com clearly describing your request. Please note that we need to establish your identity before we can respond to your request. The manner in which we do this depends on your specific situation.
8. Other rights regarding the processing of your personal data
Right of access – You have the right to request access to the personal data we process about you, more specifically about the purposes, the categories of personal data concerned, the (categories of) recipients, the retention periods or the criteria for establishing them, the source of the personal data and the appropriate safeguards in case of transfer of the data outside the EEA.
Right to rectification of data and restriction of processing – You have the right to have incorrect data that we process about you rectified and to have incomplete data completed by us. Furthermore, you have the right, at your request, to restrict data processing in the following cases:
• If you dispute the accuracy of the data, you may ask us to restrict the data processing for the period during which we verify the accuracy of the data;
• If the processing is unlawful and you request us, instead of deleting the data, to restrict the use of the data;
• In case we no longer need your personal data for the processing purposes, but you still need them for the establishment, exercise or substantiation of a legal claim;
• If you have objected to the processing of your data, and you are awaiting our response as to whether our legitimate interests outweigh your interests.
Right to the deletion of data – In the following cases, you may have the right to have personal data deleted by us at your request:
• If we no longer need the data for the purposes for which it was collected or obtained;
• If you have withdrawn your consent, insofar as your data are processed on the basis of consent, and we also have no other legal basis for processing your data;
• If you have objected to the processing of your data and we have no overriding interest, or if you have objected to the processing of your data for direct marketing purposes;
• If we need to delete personal data in order to comply with a statutory obligation.
Please note that the above does not apply in all cases. We do not have to delete your personal data if we need it for, for example, the establishment, exercise or substantiation of a legal claim.
Right to data transfer – If we process your personal data pursuant to your consent or in execution of an agreement with you and the processing is automated, you have the right to obtain your data from us or have us transfer it to a third party in a commonly used file format.
Right to withdraw given consent – If your personal data is processed on the basis of consent, you have the right to withdraw your consent. This also applies to the revocation of declarations of consent given to us before the GDPR came into force, i.e. before May 25, 2018. Please note that withdrawing consent does not affect data processing that took place before you withdrew your consent.
You can exercise all of the aforementioned rights by sending an e-mail to datenschutz@peitel.com clearly describing your request. Please note that we need to establish your identity before we can respond to your request. How we do this depends on your specific situation.
Right to file a complaint – If you disagree with the way pei tel processes your personal data, you have the right to file a complaint with the competent Data Protection Authority.
9. Obligation to provide data
As part of our online offering, we rely on the processing of such usage data as is necessary for the performance and termination of the service and for the fulfilment of the associated obligations. Without the collection of usage data, we and our service providers will not be able to provide you with our online service. If processing is based on consent, the provision of data is also voluntary.
10. Profiling
We do not process your personal data automatically in such a way that this has a legal effect on you or significantly affects you in a similar way.
11. Topicality and changes to this Privacy Statement
This Privacy Statement is currently valid and was last updated in 09.2025
Cookie Notice
1. What are cookies and how do we use these?
We automatically collect and store information about you through cookies and/or other similar technologies such as HTML5 local storage cookies and pixels, for the purpose of this Cookie Notice collectively referred to as “Cookies”. These typically involve pieces of information or code that a website transfers to or accesses from your computer hard drive, mobile device or other hardware, to distinguish you from other users of our website, applications or online tools and that may store and sometimes track information about you.
The website uses different types of Cookies. pei tel believes it is important that you have control over your online privacy. Therefore, pei tel would like to inform you as completely as possible about which Cookies are used and for which purposes.
2. Cookies used by us
2.1 Technically necessary Cookies (functional cookies)
The use of functional Cookies relates in particular to Cookies that are required to make our online offering available or that serve IT security purposes. The legal basis for the storage and retrieval of such Cookies on your end device is § 25 para. 2 no. 2 TTDDG. The legal basis for further data processing in these cases is Art. 6 (1) (f) GDPR (legitimate interests in offering our products and services and in securing our IT infrastructure) and Art. 6 (1) (b) GDPR (the performance of a contract).
2.1.1 Consent management with Usercentrics
Name and description
We use the Consent Management Platform (CMP) of Usercentrics GmbH, Sendlinger Str. 7, 80331 Munich, Germany. The tool allows you to conveniently manage your consent to the setting of technically unnecessary Cookies and to make changes in this regard, such as revoking consent. For this purpose, Usercentrics also has access to the collected data as a processor.
The tool enables us to inform you about your consent and to obtain, manage and document it. For this purpose, we process http data and the consent, insofar as this has been granted.
The purpose of the processing is to obtain consent, to provide the option to revoke or adjust consent, to provide evidence (accountability) with regard to consent given and to ensure the security of the application. For more information about the use of these Cookies by Usercentrics, please visit: www.usercentrics.com/privacy-policy/.
Legal basis
The legal basis for this is Art. 6 (1) (f) GDPR (legitimate interests in the purposes mentioned above).
Duration
Information on consents given and on the withdrawal of consent is kept for one year for accounting purposes.
2.1.2 Shopware
Name and description
We use the software of Shopware AG, Ebbinghoff 10, 48624 Schöppingen for our online store. With the help of Cookies, the basic functions of the store are guaranteed, e.g. shopping cart content, login status of the customer. Without the use of Cookies, the store cannot be used because, for example, the shopping cart would be set to empty each time the website is changed (new product call). The purpose of the processing is thus to enable the user to make an unhindered purchase. For more information about the use of these Cookies by Shopware, please visit: www.shopware.com/en/privacy/.
Legal basis
The legal basis for this is either the initiation of a contract in accordance with Art. 6 (1) (b) GDPR or our legitimate interest in making the store available in accordance with Art. 6 (1) (f) GDPR.
Duration
Information is usually deleted at the end of the browser session. If the customer uses the watch list function, this information is stored for one year.
2.2 Functional Cookies
Furthermore, we use so-called functional Cookies to make the use of our online services more appealing and user-friendly. The legal basis for the use of such functional Cookies, the associated data processing or the processing of the data obtained from them is our legitimate interest in the design of the website in accordance with Art. 6 (1) (f) GDPR or your consent in accordance with § 25 para. 1 TTDDG and Art. 6 (1) (f) GDPR. You give your consent in this regard when you access our online offer by displaying our "cookie banner". Here you can give your consent to the use of Cookies on this website by clicking a button.
2.3 Marketing Cookies
With the help of so-called marketing Cookies, we process information regarding the websites visited by users in order to improve our marketing and to adapt the use of our offer to your individual preferences. We also use marketing Cookies to statistically record, optimize and evaluate the use of our online services. These Cookies are only activated if you have given your consent in accordance with § 25 para. 1 TTDDG and Art. 6 (1) (a) GDPR through our "cookie banner". Via this cookie banner, you can declare your consent to the use of Cookies on the website.
3. Opt-out
You can revoke or change your decision to use Cookies requiring consent on our website at any time with effect for the future. To do so, please use the "Cookie settings" link or cogwheel icon, which you will find at the bottom of our website. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. If you do not provide such consent or revoke such consent at a later moment in time, you will only be able to access and use the functions of the Website that do not rely on such Cookies.
Some parts of our website where third party content is used (and where third party Cookies may be installed) will not be available to ensure that such Cookies are not installed. You can provide your consent at any time should you want to visit these parts of our Website at a later moment.
4. Browser settings
Most Internet browsers are set up to automatically accept Cookies. You may refuse to accept Cookies by activating the setting on your browser which allows you to refuse the setting of Cookies. Please note that our first party Cookies are an important part of our Services. If you decide not to accept them, this may affect the accessibility and functionality of some of our features that make our Website user friendly and attractive.
Below are the methods offered by the primary browsers which allow the users to express their options regarding the use of Cookies:
5. What are your rights?
In addition to the above mentioned right to opt-out, the GDPR grants you certain rights under certain conditions. Please see section 7 and 8 of our Privacy Statement for more information about your right in relation to the personal data processed by us.
6. Changes
From time to time we may amend or adjust this Cookie Notice. If we make substantial changes to the way in which we use Cookies on our website and/or processes your personal data, we will post these changes on this page and we will give you the opportunity to adjust your preferences if necessary. Please check our Cookie Notice on a regular basis.